PRIVACY POLICY:
The protection of personal data is of great importance for Thermal Device Ltd. . and thermaldevices.eu and we want the process of processing your personal data to be fully open and transparent to you. That is why we have a policy that determines how your personal data will be processed and protected. Who is responsible for your personal data?
Thermal Device Ltd. and thermaldevices.eu is the administrator of the personal data you provide to us and is responsible for them, according to the applicable law on personal data protection.
Where do we store your data?
The data we collect from you is stored within the European Economic Area (“EEA”).
Who has access to your data?
Your data can be shared within Thermal Device Ltd. and thermaldevices.euWe never transfer, sell or exchange your data for marketing purposes to third parties outside of Thermal Device Ltd. and thermaldevices.eu
What is the legal basis for the processing of your data?
For each specific processing of personal data that we collect from you, we will inform you whether the provision of personal data is required by law or necessary for the conclusion of a contract and whether you are obliged to provide personal data, and what consequences are possible if you decide don’t do it.
What are your rights?
Right of access:
You have the right to request information about your personal data that we hold at any time. You can contact thermaldevices.eu, after which your personal data will be provided to you by e-mail.
Right of portability:
When Thermal Device Ltd. and thermaldevices.eu process your personal data in an automated manner based on your consent or agreement, you have the right to receive a copy of your data in a structured, widely used and machine-readable format transferred to you. or on the other hand. This includes only the personal information you have provided to us.
Right of adjustment:
You have the right to request the correction of your personal data if it is incorrect, including the addition of incomplete personal data. If you have an account at Thermal Device Ltd. and thermaldevices.eu you can edit your personal data on your account page.
Right to delete:
You have the right to delete all personal data processed by Thermal Device Ltd. and thermaldevices.euat any time, except in the following situations:
- You are currently in the process of communicating with the Customer Service Department to resolve an issue
- You have an open order that has not yet been sent or has been partially sent
- You have outstanding debt to Thermal Device Ltd. and thermaldevices.eu, regardless of the method of payment
- If you are suspected of abuse or have abused our services in the last four years
- If you have made a purchase, we will keep your personal data in connection with your transaction according to the accounting rules.
Right to object to the processing on the basis of a legitimate interest:
You have the right to object to the processing of your personal data on the basis of the legitimate interest of Thermal Device Ltd. and thermaldevices.eu will not continue to process your personal data unless it is proven that there are compelling legal grounds for this which take precedence. before your interests and rights or due to lawsuits.
Right of restriction:
- You have the right to request Thermal Device Ltd. and thermaldevices.eu to restrict the processing of your personal data in the following circumstances:
- If you object to the processing based on the legitimate interest of Thermal Device Ltd. and thermaldevices.eu will limit the processing of data pending a result of the verification of the legal grounds.
- If you claim that your data is inaccurate, Thermal Device Ltd. and thermaldevices.eu must limit the processing pending the result of the verification of personal data.
- If the processing is illegal, you can object to the deletion of your personal data and instead request a restriction on their use
- If Thermal Device Ltd. and thermaldevices.eu no longer need the personal data, but you need them to exercise or defend legal claims.
How can you enforce your rights?
For questions regarding the protection of personal data, you can always contact us at info@thermaldevices.eu Personal Data Protection Officer: We have appointed a data protection officer to ensure that your personal data is always processed in an open, fair and lawful manner. You can contact our Data Protection Officer at info@thermaldevices.eu and write the CPD as the subject of the email.
Right to lodge a complaint with a supervisory authority:
If you believe that Thermal Device Ltd. and thermaldevices.euare processing your personal data incorrectly, you may contact us. You also have the right to lodge a complaint with a supervisory authority.
Update our Privacy Policy:
We may update our Privacy Policy. The latest version is always available on our website. We will notify you of any material changes to the Privacy Policy, such as the purpose for which your personal information is used, the identity of the administrator, or your rights.
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COOKIES:
A cookie is a small text file that is saved on your computer or mobile device and downloaded from it during subsequent visits. If you use our services, we assume that you agree to the use of cookies.
How do we use cookies?
We use persistent cookies to store your choice of homepage and your data if you select “Remember me” when logging in to your account.
We use session cookies when you use the product filter feature to verify that you are logged in or have placed an item in your shopping cart.
We use first- and third-party cookies to collect statistics and user data in a concise and individual form through analytics tools to optimize our site and provide you with relevant marketing information.
Some third-party cookies are determined by services that appear on our pages and are not under our control. They are defined by social media providers such as Twitter, Facebook and Vimeo and refer to the ability of users to share content on this site, as indicated by the respective icon.
We also use third-party cookies, which perform tracking from various pages so that we can direct you to other sites or channels.
What personal data do we process?
We will associate your cookie ID with your personal information sent and collected in connection with your account only if you are logged in.
Who has access to your personal data?
Only the employees of Thermal Device Ltd. and thermaldevices.euhave access to your data.
What is the legal basis for the processing of your personal data?
We will associate your cookies with your personal data only if you are logged in to your Thermal Device Ltd. and thermaldevices.eu account. If you are logged in, the legal basis is based on our legitimate interest.
How long do we store your data?
Thermal Device Ltd. and thermaldevices.eu does not retain your personal information. You can easily delete cookies from your computer or mobile device using your browser. Instructions for operating or deleting cookies can be found in the “Help” menu in your browser. You can choose to disable cookies or receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all features.
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MY PROFILE:
Why do we use your personal data?
We will use your personal data to create and manage your personal profile and to offer you the best in Thermal Device Ltd. and thermaldevices.eu.
We will provide you with the history and all the details of your orders and you will be able to set your account settings. We’ll also give you easy ways to keep accurate and up-to-date information, such as contact information and payment information. In addition, you will have the opportunity to keep the items in your shopping cart, as well as the opportunity to evaluate and review the products you have purchased from us.
In order to provide you with recommendations for the respective item, Thermal Device Ltd. and thermaldevices.eu will process your navigation and browsing on our digital platforms, shopping history, as well as the data you have sent us through your account.
What personal data do we collect?
We always process your email address and password that you send us when you register to create an account with Thermal Device Ltd. and thermaldevices.eu We will also process the following categories of personal data if you choose to provide them to us:
- Contact information such as name, address and telephone number
- Country
- Profile settings
We will process the following categories of personal data if you make a purchase:
- History of orders
- Delivery Information
We will also process the following categories of personal data related to your cookies.
- Click history
- History of navigation and browsing
Who has access to your personal data?
Only the employees of Thermal Device Ltd. and thermaldevices.eu have access to your data.
What is the legal basis for the processing of your personal data?
The processing of your personal data from your account is based on the consent you give when creating your Thermal Device Ltd. and thermaldevices.eu account. The processing of your personal data in order to provide you with relevant product information is based on our legitimate interest.
Right to withdraw your consent:
You have the right to withdraw your consent to the processing of your personal data at any time. If you do so, your account will cease to exist and Thermal Device Ltd. and thermaldevices.eu will not be able to provide you with the above services.
How long do we store your data?
We will store your data while you have an active profile in Thermal Device Ltd. and thermaldevices.eu. You have the right to close your account at any time. If you choose to do so, your account will expire and be considered inactive. We will retain your personal information in cases where this is required by law or if there is an unresolved legal dispute. Once your account is terminated, your data will be deleted.
Right to object to the processing of your data:
You have the right to object to the processing of your personal data, which is based on the legitimate interest of Thermal Device Ltd. and thermaldevices.eu by contacting info@thermaldevices.eu. Your account will then be deleted and we will not be able to provide you with our services.
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ONLINE PURCHASE ON THE SITE:
Why do we use your personal data?
We will use your personal data to manage the online shopping process at Thermal Device Ltd. and thermaldevices.eu . We will also use your data to deal with product complaints and warranty issues. Your personal data is used to identify you as well as to confirm your address to external partners.
What personal data do we process?
- We will process the following categories of personal data
- Contact information, such as name, address, email and phone number
Information about orders If you have an account with Thermal Device Ltd. and thermaldevices.eu, we will also process your personal data provided in connection with the account, such as:
- Profile number
- Shopping history
Who has access to your personal data?
Only the employees of Thermal Device Ltd. and thermaldevices.eu have access to your data.
What is the legal basis for the processing of your personal data?
The processing of your personal data is necessary for Thermal Device Ltd. and thermaldevices.eu in order to fulfill the service for management and delivery of your order.
How long do we store your data?
We will store your data while you are an active customer.